Terms & Conditions
Welcome to Crystal Singing Bowls UK
Crystal-Singing-Bowls.co.uk (the "Website") is owned and operated by Crystal Singing Bowls UK. Access to and use of the Website are subject to the terms and conditions set out below.
By using the Website, you signify your agreement to be bound by these conditions.
1. Your Account
If you create an account on the Website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device to prevent unauthorised access. You accept responsibility for all activities occurring under your account or password. You should take all necessary steps to keep your password secure and inform us immediately if you suspect it has been compromised. Please ensure the details you provide are accurate and notify us of any changes. Crystal Singing Bowls UK reserves the right to refuse access, terminate accounts, edit content, or cancel orders at our discretion. Any cancelled order will not be charged.
2. Privacy
Please review our Privacy Policy, which governs your visit to www.crystal-singing-bowls.co.uk, to understand how we handle your data.
3. Website Access
We aim to ensure that the Website is available without interruption and that transmissions are error-free. However, due to the nature of the Internet, this cannot be guaranteed. Access may be temporarily suspended for maintenance or upgrades. We will attempt to minimise any disruptions.
4. Website Use and License
Crystal Singing Bowls UK grants you a limited license to access and make personal use of this Website. This does not include downloading (except page caching), modifying, reselling, or commercially exploiting any content without express written permission.
You may not:
Use data mining, robots, or similar tools to extract content.
Reproduce, duplicate, copy, sell, resell, or otherwise exploit this Website or its content for commercial purposes without our express written consent.
Frame or use framing techniques to enclose any trademark, logo, or proprietary information.
Use any meta tags or other hidden text utilising Crystal Singing Bowls UK’s trademarks without written consent.
A limited, revocable, non-exclusive right to create a hyperlink to the homepage is granted, provided it does not portray Crystal Singing Bowls UK in a misleading or offensive manner. Use of our logos or proprietary graphics as part of the link requires express written consent.
5. User Conduct
You must not use the Website in a way that causes disruption or harm. Prohibited activities include but are not limited to:
Engaging in fraudulent or illegal activities.
Sending, using, or reusing content that is illegal, offensive, defamatory, obscene, or otherwise objectionable.
Sending spam, chain letters, or unsolicited emails.
6. Copyright & Intellectual Property
All content, including text, graphics, logos, and software, is owned by Crystal Singing Bowls UK and protected by copyright and intellectual property laws. You may not systematically extract or reuse content without permission.
You may not:
Copy, reproduce, distribute, publish, display, modify, or create derivative works from our content without express written permission.
Use our text, images, or other materials for commercial purposes without our explicit consent.
Claim ownership of our original written content, product descriptions, or branding elements.
Any violation of these terms may result in legal action.
7. Copyright Claims
We respect intellectual property rights. If you believe your work has been used unlawfully, please contact us.
8. Trademarks
The Alchemies® and The Guardian Sets® are registered trademarks of Crystal Singing Bowls UK. Any unauthorised use is prohibited.
9. Contracts and Orders
By placing an order on our website, you are making a legally binding offer to purchase a product. Orders are automatically confirmed upon receipt of payment and completion of the checkout process. You will receive an email confirmation of your order, which serves as proof of the transaction. If any issues arise with your order, we will contact you as soon as possible.
10. Returns Policy
Please review our Returns Policy for information regarding returns and exchanges.
11. Pricing & Availability
Product availability and dispatch times are estimates only and not guaranteed. In case of pricing errors, we will either cancel the order or contact you before dispatch.
12. Customs & International Orders
Customers outside the UK are responsible for any customs duties and taxes incurred upon delivery. Customs policies vary, and we advise you to check with your local customs office.
13. Minors
Crystal Singing Bowls UK welcomes customers of all ages. However, if you are under 18, you should seek parental or guardian involvement when making a purchase.
14. Electronic Communications
By using our Website, you consent to receive communications electronically. This satisfies legal requirements for written communications.
15. Amendments
We reserve the right to modify the Website, policies, and these terms at any time. Changes will apply to future use and orders unless otherwise required by law.
16. Force Majeure
We are not liable for delays or failure to comply with obligations due to circumstances beyond our reasonable control.
17. Waiver
If we do not act on a breach of these terms, we retain the right to enforce them in future instances.
18. Governing Law & Jurisdiction
These terms are governed by the laws of England and Wales. Disputes will be subject to the jurisdiction of the English courts.
19. Payments & Deposits
Full payment is required before dispatch.
We accept major credit and debit cards. International payments must be made in GBP.
A 50% deposit secures an item. If you would like to reserve a bowl, please email us to make arrangements. Deposits are non-refundable but may be transferred to other products or credited to your account for use within 12 months, provided the transfer request is made before the invoice due date.
For any questions regarding these Terms & Conditions, please contact us at info@crystal-singing-bowls.co.uk.
20. Protection of Content
All content, including but not limited to product descriptions, images, and text, is the exclusive property of Crystal Singing Bowls UK. Any unauthorised reproduction or use of our content, including copying product descriptions, branding elements, or marketing materials, is strictly prohibited. Legal action may be taken against individuals or entities that infringe upon our intellectual property rights.