Last updated: 28 September 2026

These terms apply when you submit an application or maintain a practitioner listing in the Alchemies Directory, operated by CSBUK (“we”, “us” or “our”).

For questions about the directory or these terms, contact info@crystal-singing-bowls.co.uk.

1. Applying to join

By submitting an application, you confirm that you are at least 18 years old and authorised to provide the information submitted on behalf of yourself or your business.

Submitting an application does not guarantee publication. We may request further information to assess whether your listing is suitable for the directory.

2. Accurate information

You are responsible for ensuring that your listing is accurate, current and not misleading. This includes your name, qualifications, experience, services, location, contact details and professional memberships.

You must not claim qualifications, accreditation or affiliations you do not hold, or make claims about results or health benefits that you cannot substantiate.

Please tell us promptly if your details change or if you are no longer able or authorised to provide the services advertised.

3. Professional responsibilities

You are responsible for providing your services lawfully and safely, within your competence and training.

You must maintain any qualifications, registrations, licences and insurance required for your activities, and comply with applicable professional, advertising, safeguarding and data protection requirements.

You are responsible for your own client assessments, consent procedures, bookings, payments, cancellations and complaints.

4. Your relationship with the directory

The directory helps visitors discover independent practitioners. Inclusion does not itself constitute certification, accreditation, employment, a partnership or a guarantee of your services.

Any agreement for services is between you and your client. You must not suggest that CSBUK provides, supervises or guarantees your services unless we have expressly agreed this in writing.

We do not guarantee enquiries, bookings, income or a particular position in directory results.

5. Photographs and other content

You retain ownership of the photographs, logos and written content you submit.

You confirm that you own that content or have permission to allow its use in your listing, including permission from any identifiable people shown in photographs.

You give us a non-exclusive, royalty-free licence to host, reproduce, resize, crop and display your submitted content as needed to operate and display your directory listing. This includes processing by service providers acting on our behalf.

This permission does not authorise unrelated advertising use of your photographs or content.

Do not submit confidential client information, images without the necessary permissions, or content that is unlawful, discriminatory, abusive or misleading.

When your listing is removed, we will stop publicly displaying its content through the directory. Limited copies may remain in backups or records as described in our Privacy Notice. Third-party search engines may take longer to update their cached results.

6. Editing and publication

We may make minor changes to spelling, formatting, image size or layout. We will seek your agreement before making changes that materially alter the meaning of your description.

We may ask you to correct or substantiate information before publishing or continuing to display it.

You are responsible for checking your published listing and reporting any errors.

7. Suspending or removing a listing

We may decline, suspend or remove a listing where there are reasonable grounds to believe that:

• The information is materially inaccurate or misleading.
• The content infringes another person’s rights.
• The listing or advertised services breach these terms or applicable law.
• A credible complaint raises concerns about safety or professional conduct.
• We cannot obtain information reasonably needed to assess the listing.

Where appropriate, we will explain the reason and give you a reasonable opportunity to respond or correct the issue. We may suspend a listing immediately where reasonably necessary to address a safety concern, suspected unlawful activity or a legal obligation.

You may ask us to review a decision by emailing info@crystal-singing-bowls.co.uk.

8. Requesting changes or leaving

You can request changes to your listing or ask for it to be removed by emailing info@crystal-singing-bowls.co.uk.

We may verify your identity before making changes. We will handle requests within a reasonable time and confirm when they have been completed.

9. Personal information

Our Privacy Notice explains how we collect, use, store and share personal information, including our use of service providers to operate the directory and application form.

Information identified as public listing information will be visible to directory visitors. Only provide contact details and location information that you are comfortable making public in those fields.

Do not submit sensitive personal information or client records through the sign-up form.

Accepting these terms does not constitute consent to unrelated marketing.

10. Availability and responsibility

We will take reasonable care in operating the directory, but access may occasionally be interrupted by maintenance, technical faults or matters outside our reasonable control.

You remain responsible for the services you provide and the information you submit. We remain responsible for our own acts and omissions as required by law.

Nothing in these terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited. These terms do not affect any statutory rights that apply.

11. Changes to these terms

We may update these terms to reflect changes to the directory, its operation or legal requirements.

For material changes affecting existing listings, we will provide reasonable advance notice and explain when the changes take effect, unless an urgent legal or security reason prevents this. Changes will not apply retrospectively.

If you do not wish to continue under the revised terms, you may request removal of your listing.

12. Contact and complaints

For questions, corrections, removal requests or complaints, email info@crystal-singing-bowls.co.uk.

Please identify the relevant listing and explain your concern so we can investigate and respond.